
Hello! It’s been just over a month since we made SocialGO Version 2 available to the public, and we’ve now opened up registration for our 3 marvelous plans. The whole team is really excited to see some great sites beginning to pop up on the new platform.
We’ve seen some great ideas and feedback floating around in our new Help Center, and also a lot of questions about the new service, how we’re moving on from the existing SocialGO.com, and what we’ve got on the horizon. We thought we’d take a moment to make a few things clear …
Why hasn’t SocialGO.com been replaced with the new version?
Right now we’re running sgv2.com alongside SocialGO.com as a separate platform – we’ll be making the full switch in due course.
Oh no! Will my V1 site be shut down?
No! We have no plans of closing any networks created on the current V1 platform, and even when we turn off new signups for V1 they’ll still remain.
Can I transfer my existing SocialGO.com membership over to V2?
No, not at this time. As we are running them as different platforms, your existing SocialGO.com account can not be used to create a V2 site. Sorry!
Will I be able migrate my members across?
In short – yes, but not right now. At the moment V2 is a standalone platform and we’re concentrating our efforts at bringing you awesome new widgets, themes and features. Our engineering team will be working on a V1 > V2 member migration script that will transfer your member profiles over, which will be available in due course. Until then, we would suggest to anyone that has a large community on the V1 platform to continue using that service if they want to avoid having members re-register.
I have an idea for V2!
If you think we really should be including something that’s not available, make sure you let us know about it in the Feature Requests section of our Help Centre.
How does the new 14-day trial on sgv2.com work?
When you sign up for a new V2 network, you’re given all the currently available features. You then have 14 days to choose a plan (Publisher, Community or Concierge) before your site is removed.
What new features are you working on?
Good question! We’ve created a short-term roadmap – sgv2.com/roadmap – to give our customers an idea of the main features that our engineering team are working on. Take a look! Remember, this roadmap just details larger projects – smaller things such as widgets and themes aren’t displayed here. We’re working on them all the time!
Remember – our sgv2 support staff are always available through our Help Centre.
Have you got a new sgv2.com social website? How’s everything been going? Let us know in the comments below …











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