Support & Help For Your Social Network

Help every step of the way

Our 24/7 help desk is always open to answer your questions around the clock. We also have a growing video and tutorial libraray which shows you how to do almost anything.

Don't have the time? You can always take the Concierge Plan or one of our GO Pro Services, where - for a small fee - we'll do all the work for you. And don't forget, we have a ProServices Directory where you can find third-party developers for advanced customizations.

Email Support

Our email support is second to none. Available 7 days a week, our agents will be on hand to help answer questions at no extra cost.

Tutorials

Access our growing library of tutorials and videos to learn how to use SocialGO and get things just right for your members.

Growing Community

The is a growing support-community around our product creating tips, tutorials and blogs.

SocialGO Concierge$149/month

Imagine having your own personal network manager, always on hand as a trusted point of contact. With the SocialGO Concierge service, you'll be linked up with a skilled professional who can guide you through the setup, help you with customization and give you advice on how to run and maintain a successful network. It's an ongoing relationship and a superb investment for a go-ahead business.

Start Concierge Trial

GO Setup and Design$349/once

We can set up, design and help launch your network with the GO Setup and Design service. We will work with you to understand your requirements, to configure all aspects of the network and then customize its look and feel to get things just right. To purchase GO Setup and Design, please signup to a Premium or Concierge plan and then purchase it from the SocialGO Widget Store.

Buy GO Setup and Design

Take advantage of GO Pro Services

If you're looking for a new logo or a one-off design for your landing page, it can be a costly process employing an external supplier. With GO Pro Services, you're not only sure of a fantastic product, but you can make a real savings too.

SocialGO partners

We have an expanding network of third-party professional designers, coders and strategists who consult on the development of larger SocialGO network projects. From building custom features to tweaking the behaviour of existing ones, these guys know their onions.