Dedicated Support

Launch your site with confidence, knowing that we're here to support you.

The SocialGO Support Team

All of our friendly support staff are experienced SocialGO users working together at our central HQ. We won't pass you around call centers - just submit your ticket to our helpdesk and we'll keep you updated until it's resolved.

Unlike some other services, every one of our plans includes unlimited support tickets. And we'll always treat each one as urgently as the last.

Looking for that extra level of support and assistance for your site? Check out the SocialGO Concierge service.

The SocialGO Helpdesk

Our help portal can always be accessed at help.socialgo.com

Our SocialGO Tutorials provide visual instructions to help you.

Visit the User Forums to discuss and learn from other users.

You're the boss! Post a Feature Request to let us know which features you'd like to see in SocialGO


Support Testimonials

Thank you very much for your help and the help of the staff. I am very satisfied with the support I have been given. Actually, the support I have received over the past couple of weeks has been OUTSTANDING.

- Alasandro (City Deals Network)
I really appreciated the multiple check-ins on this matter until it was resolved. It made me feel that I was heard and that SocialGO genuinely cares. Thanks for the great customer service experience!

- Sarah (Sports Community)
You have been absolutely fantastic in assisting me with my concerns and promptly answering my questions with professionalism and courtesy. It has been a pleasure working with you!

- Liz (Political Blogger)
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