When will my payment method be charged?
If you keep your site open after the free trial, you will be charged in accordance with your selected plan.
Do I have to sign a long-term contract?
No. SocialGO is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month (or annually, if you want). If you cancel, you'll be billed for the current month, but you won't be billed again.
What types of payment do you accept?
Currently, we accept Visa, MasterCard, American Express and Discover cards, or you can set up a Billing Agreement and pay your subscription using PayPal. If you have any problems making a payment, please contact us through our Help Center.
How do I cancel?
Unlike some other platforms, we do not make it hard for you to cancel your service with us. Your contract with us is on a monthly rolling basis which you can terminate at any time by going to the "Account" section of your Admin Center.